- CUSTOMER SUPPORT CENTER
Sorption Hub
Surface Measurement Systems offers localized customer service and support to our instrument users around the world. Simply use the links below to send us a support query or check up on existing tickets.
Let us connect you with your local support team
So we can get your query to the right support team, simply select from below which office you deal with during your purchase and correspondence with Surface Measurement Systems. This will enable your local support team to address your issue with more efficiency.
DACH & France
Submit a support request to our team in Germany, Austria, Switzerland, & France
Europe & ROW
Submit a support request for areas outside North America, DACH, France & India
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View your existing ticketsRegister for your login details to the SMS Online Portal, and start using the elearning courses, eShop, and helpdesk.
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New user? Register for portal accessRegister for your login details to the SMS Online Portal, and start using the elearning courses, eShop, and helpdesk.
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World-class gravimetric vapor sorption analyzers and inverse gas chromatography instruments designed for precision.